Lazada Express Reviews

I never met a service person like this. Very bad and rude attitude, some more simply write her excuses and fake reason on the box.

She never admitted her fault and such a rude attitude, didn't go thru the real service to customer, some more said is consumer fault not to corporate with her well. I hope company will take action on this matter, at least well train in service.

I already show my corporation by given her nearby and easy to reach address for her to send, but unfortunately i saw she written those sentences on my parcel i really feel very disappointed with her attitude. Really really terrible.

10 time call customer service lazada so busy, i call check with couries same

my parcel almost 2 week not arrived , status delivery is pending

They made me wait for 11 DAYS for my item and still it did not reach me. The Receive By date was also not updated at all.

So all this while i am just waiting and waiting for my item like an idiot. I had to bombard Lazada's customer service chat function, which is another dumb service, because they give you dumb automated replies. But they actually have customer service personnel monitoring the chat so if you keep messaging them they will suddenly come online to answer your questions personally - how ridiculous is that?? LOL.

Btw, i never got my item - it had to be cancelled.

So i waited 11 days for NOTHING. GREAT JOB LEX EXPRESS!!!!!

I was so disappointed with the delivery. How can the delivery man deliver my parcel to an empty factory &;; not just put it in the post box just like that without anyone to sign on it.

If they are unable to find the address, at least give me a call. The driver name is Gunaseelan Nadarajan.

As you can see the 2nd photo is just an empty factory. Please call my hp 017238**** for further inquiry..... Thanks.

Baling barang merata lepastu tulis barang sudah sampai di penerima padahal penerima belum dapat barang..

Penerima terpaksa mencari pulak barang tersebut..

Bukti penghantaran juga tidak sama..

Bukti penghantaran dalam gambar putih tapi setelah mencari bag plastik penghantaran oren..

Lazada deliveryman ran away with our package and money. He won't answer calls or messages.

On the website, it has stated that the package was delivered but no package came.

Lazada deliveryman lied to us. Fire him, bring back our package or give us the full refund

The delivery guy scolded me for wasting his time? *** joke.

He called me once, i answered his call within seconds but he threw tantrum on me like a little child complaining to his mom. Saying that he knocked my door for very long. Is he mad?

Or the company has no training for him? Expecting me to sit on the door side to wait for him?

Sampai bila saya nak tunggu barang saya sampai?? Dari 7 OGOS 2021 tak ada apa-apa perubahan...masih lagi ditempat sama..

Hari ni 14 OGOS 2021,tarikh serahan TERAKHIR sepatutnya saya terima tapi barang masih pending di hub PETALING JAYA..???

So,apa penyelesaiannya???

Terrible . Some guy in a one hundred year old Toyota.

Not a delivery agent.

Boxes damaged.

Goods mishandled. They are the worst:

My order has delivered to the wrong address from your EX partner saravanan. No one response me and I am not able to contact any customer support system.

I'm disappointed with the service of EX.

My order number is LXST03367****. Your Ex partner never even call me or send me a msg about the delivery.

I would appreciate if Lazada delivery person called the person in the contact details when delivering the parcel rather than delivering it to the wrong house and indicate that the person has received the parcel.

This is so ridiculous and unprofessional way of doing things. SHOPEE DELIVERY IS 100%, far way better than Lazada delivery service.

I hope that Lazada would look into this delivery service!

so my friend and i ordered the same thing on the same day on 8/06/21 and now it is the 14/06/21 and still no sign of the delivery whereas my friend got her package about 2-3 days after the order. Dont call yourself 'express' and there is no where to contact them.

I haven't received the item I've bought in Lazada. But courier set delivery status as delivered to me and put his own signature at customer's signature section.

Very bad courier.

Didn't send the item but set status as delivered and put his own signature at customer's signature section. And gave it to me after he(courier) did wrong works.

My parcel arrived at seremban hub. The courier rider took my parcel and did not deliver it instead gave excuse of wrong address.

My parcel no lxst03606****my. Terminate his servicedo not