Product: Lazada Express Delivery Service Clear all filters (37 of 37 reviews match)
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i purchase from Lazada and get nothing and need pay more than RM60 to reorder same item ( promotion end so difference price) and waste my time , due to worst courier company - Lazada Lex Express i purchase from lazada on Jan 25, 2018, I received email from Lazada...
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LazadaMY
LazadaMY

Dear Valued Customer,We are truly sorry that we have given that impression to you. Please provide us with below information to allow us assisting you further.Order Number :Ite...

1.0
Product
Lazada Express Delivery Service
I didn't like
  • Delivery service
  • Poor communication
  • Customer service
#1188616
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On 2 separate occasions, I purchased high end mobile phones.However, after delays after delays of 3 weeks, I was finally told when i live chat them to enquire about my item, that It was missing. They will arrange for refund and will not replace it. The retailer is...
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mamatkamera
mamatkamera

ask lazada status regarding my refund and guess what? same answer still on investigation. the operator make promise to update me asap if there are new update.sadly again until...

Anonymous
nafisa

aku order barang dah sebulan tak sampai...mana duit aku..

Product
Lazada Express Delivery Service
#1183794
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Lazada Express - Please improve your speed delivey

Status out for delivery 29/1 and 30/1 still out delivery... Geh
2.9
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Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Lazada Express Delivery Service
#1178966
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Lazada Express - Waiting for 3 packet of dryper

Hi just wanna know, i receive a msg..Stated my lazada order will b coming today.till now,i waiting for the item..do help check for me.My order num 352888642
Product
Lazada Express Delivery Service
#1175145
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What ETA for my parcel? Review about: Lazada Express Delivery Service. Reason of review: Problem with delivery. Preferred solution: Deliver product or service ordered. Is there a good system applied?Hopefully the item reach to customer in short time or fast way. Why...
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LazadaMY
LazadaMY

Dear Mohd Zamri,We are truly sorry for the late response here and that you have to encountered this inconveniences while shopping with us. Thank you for your feedback and we g...

2.1
Product
Lazada Express Delivery Service
I liked
  • When gdex make delivery
I didn't like
  • Lex make delivery
#1171340
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Lazada Malaysia - Shixy Delivery system
Ok, I have bought several time from Lazada, all using diference courier but definitely no LEX , i never heard this before so check it online, then found out sooooooooo much bad review about they not even try to deliver and straight away change the status into failed...
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LazadaMY
LazadaMY

Dear Valued Customer, We are sorry for any inconvenience caused. May we have your order number?Rose

3.4
Product
Lazada Express Delivery Service
I liked
  • Affordable
I didn't like
  • Late delivery
  • Lying to customer about the delivery
#1166708
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Hi could you please refer to the tracking number MPDS-387736853-9623 and MPDS-392959613-7181?The parcels are already in LEX local branch and still pending. Please kindly expedite the delivery for this two parcels as the order delivery for MPDS-387736853-9623 is pending...
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LazadaMY
LazadaMY

Dear Mumtaz Nisha,We are glad to hear that :).We believed the issue have been resolved, however, if you still require our assistance, please inform us further and we will reac...

Anonymous
Mumtaz Nisha

Hi I have received the items today. Thank you so much. And sorry for the trouble. Loved the items as well.

3.1
Product
Lazada Express Delivery Service
I didn't like
  • Delivery too long
#1164419
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Lazada Express - LEX So SLOW!!

Lazada Express - LEX So SLOW!!
My packages status stuck at LEX sortation center to hub can you tell me when my item will arrive? I hope you reply quickly and check my tracking no 364158153 My item get by TUE 2 JAN - FRI JAN
3.7
Details
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Product
Lazada Express Delivery Service
#1160215
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Told me shipping will be via poslaju, but shipped via LAX still waiting for arrival of item after a week I would prefer poslaju because they only take 1 day
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LazadaMY
LazadaMY

Dear Kenny Yong,Thank you for contacting us. We would be more than happy to assist you resolving this issue. However, due to lack of information provided, we are unable to pro...

1.6
Product
Lazada Express Delivery Service
#1145425
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They texted and said that it was an LED TV so I told them I didn't order anything, much more order an appliance online. I didn't even have an account in Lazada. I think Lazada's logistics is all screwed up. This experience is just proof that they cannot be trusted and...
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Product
Lazada Express Delivery Service
#1143395
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