Lazada Express
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Lazada Express Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lazada Express has 1.7 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety of products, Cheap item, Good customer service- after sakes.
Cons: Bad delivery service, Poor delivery service, Product not delivered.Recent recommendations regarding this business are as follows: "Continue your purchase", "Stay away for your own good", "bad", "Kalau barang dah sampai call penerima dan ambil gambaq penerima", "Kindly educate your courier, provide them a clear guideline/ SOP on what they should do when deliver something to customer, in this case, ring the doorbell.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lazada Express has 1.7 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety of products, Cheap item, Good customer service- after sakes.
Cons: Bad delivery service, Poor delivery service, Product not delivered.Recent recommendations regarding this business are as follows: "Continue your purchase", "Stay away for your own good", "bad", "Kalau barang dah sampai call penerima dan ambil gambaq penerima", "Kindly educate your courier, provide them a clear guideline/ SOP on what they should do when deliver something to customer, in this case, ring the doorbell.".
Most users ask Lazada Express for the delivery of goods as a solution to their issues.
Consumers are not pleased with Reliability and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Kajang, Selangor
The customer service person was very good and helpful in explaining to me. Thanks
User's recommendation: Continue your purchase
Delivery person attitude problem
Preferred solution: Hope it never happen again
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Kuala Lumpur, Kuala Lumpur
Status delivery
Preferred solution: Full refund
User's recommendation: bad
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Kajang, Selangor
Not receive my parcel
Thanks.
User's recommendation: will not recommend any customers to take LEX courier anymore. Very careless & no responsibility at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Petaling Jaya, Selangor
APPALING SERVICE
- Staff
- Product not delivered
- Bad delivery service
Preferred solution: Full refund
User's recommendation: Stay away for your own good
Kota Tinggi, Johor
Baling barang
User's recommendation: Kalau barang dah sampai call penerima dan ambil gambaq penerima
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Package has not arrived
Still won't answer calls and messages. Still haven't received package or refund
- Cheap item
- Variety of products
- Poor delivery service
- Product not delivered
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid using online transfer, if possible, pay using card or cash. Be careful of untrustworthy deliverymen
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rude delivery guy
- Variety of products
- Bad delivery service
Preferred solution: Let the company propose a solution
Ayutthaya, Phra Nakhon Si Ayutthaya
Not real delivery agent.
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sampai sekarang barang saya belum ada penghantaran @ pergerakan.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Deliver my parcel to the wrkng address
- Product not delivered
- Staff
- Delivery service
Preferred solution: Let the company propose a solution
User's recommendation: Plz do not order anything from LEX
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed Off
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rude, bad attitude, excuses! unbelievable!
The courier Mr. Mohammad Affendi Abdul Latif (017-315-****) was late for more than 1 hour to deliver my parcel (Tracking no.; MYMPA05192****), and he tried to leave quietly after placing the parcel on my gate post.
I noticed his arrival, quickly run out and asked him why he tried to left the parcel without ringing my doorbell. With his rude attitude, this is what he replied to me.
"We usually inform customer via Lazada apps, not the doorbell"
When I confront him, he made below excuse.
"I thought if I ring the bell, it will disturb you."
This is my first time to experience such rude and irresponsible courier.
Please also take note that this could be the show-stopper, not only for me, but also for others prospective buyer that wish to purchase higher value item through Lazada in the future
- Variety of products
- Good customer service- after sakes
- Cheap item
- Poor delivery service
- Staff need to takecare custmer parcel
- Bad delivery service
Preferred solution: Apology
User's recommendation: Kindly educate your courier, provide them a clear guideline/ SOP on what they should do when deliver something to customer, in this case, ring the doorbell.
Bangkok, Bangkok
Extremely slow
Preferred solution: Deliver product or service ordered
Kajang, Selangor
My package should received by buyer by 10/01/2022 but still missing until now
Petaling Jaya, Selangor
Courier's attitude
Preferred solution: Deliver product or service ordered
About
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Lazada Express is a Malaysian online store showcasing a large inventory of products. At Lazada Express, customers there are different goods under the following departments: electronics, women’s and men’s fashion, home and living as well as sports, etc. Baby and toys section presents a choice of bay gear, maternity care, dolls, accessories, and puzzle, etc. Lazada Express accepts different payment methods allowing users to pay with RHB, FPX, Alliance Bank, CIMB as well as other major credit cards. Lazada Express uses a number of delivery services collaborating with such firms as Ta Q Bin, BOXit, POS, SKY Net, and GD Ex, etc.
Lazada Express is ranked 137 out of 1169 in Transportation and Logistics category
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